Success Delivered to You!
The world of painters and painting companies seems to offer few exceptional choices. On one hand are the guys who show up, do a quick walk through, say hardly a word, and then disappear forever. On the other, are big name entities that try to sell you on the spot, offering gimmick deals and promotions. Finally, you get Colorwheel. Above all, a painting company created by a businessman, for busy professionals and retirees alike. Colorwheel caters to those who want respect and time to make educated, thoughtful decisions. Here’s a look at our general process:
Phone Discussion of Project:
Call and discuss your project with friendly and knowledgeable staff in our office. Or, shoot us an email. Because we’re really busy all the time, we take direct calls from 10am to 3pm daily, and you have access to the sales team via menu options nearly 24/7. All of us are open, honest, and no pressure people. Our goal is to help you discover your needs and ensure we’re actually available, on your timeline, to help. We also determine which consultant is the right fit for your project type, whether interior, cabinets, or trim.
In Home Meeting:
Your project consultant will arrive on time and with a smile on his or her face. And this meeting typically takes about an hour. The goals are multiple:
- We need to understand what you’d like to have done. Subsequently, we’ll ask questions about your ceilings, walls, trim, cabinets, vanities, you name it.
- A budget and work scope must align. To that tune, the more open you are about your budget, the better we can help you get the most bang for your buck!
- We also provide perspective on what Colorwheel brings to the table. This is not a sales pitch but honestly, painting is the easy part. We find most people get upset about communication, timing, and other experience gaps.
In summary, once these goals are met the consultant will advise you of a turnaround time for the quote. There are no same day, on the spot sales tactics attempted.
You receive your proposal via email within the time-frame promised. After that, we encourage you to fully review it. For us, it becomes “the final word” so its accuracy is paramount! This includes reading terms and conditions too. Because Wisconsin is a pro-consumer state, please keep in mind that the entire document is set forth to protect YOU. This document is put forth by us, in full transparency, laying out expectations, an exact work list, and disclosing risks and how changes are handled. We don’t want any surprises for you, or for us! Consequently, if revisions are needed right off the bat, no problem! Ultimately we want it accurate, and then signed-off on.
Proceeding With Us?
At the point you choose Colorwheel and sign on the dotted line, please fill out either the INTERIOR or EXTERIOR form about your project. We also ask that you provide a deposit in most cases (the Bill Pay Page may be of assistance, a new window will open).
We schedule you based on your needs, but this requires a few things. First, after acceptance of the proposal, comes that questionnaire that is sent automatically. Please fill it out, as it helps us serve you well for the day-to-day project logistics (good topics, you’ll see!). Second, please send us the deposit or make one online (ACH is best, a credit card does have a processing fee). Third, get those colors selected or arrange for help! And remember we can help or give you referrals to designers or color consultants, visit the color consultation page here.
This is all on us! While we may have questions along the way, and you might have them too, we get down to business and make things happen. In the meantime, we hope that you do you. And we know that could mean a busy day in the office, a superhero award-winning effort as a stay at home parent, or anything across the board.
Pay & Repeat:
When the work is substantially done, we invoice for final payment. After that it’s simple, we hope you call us again! We want to hear from you again and again as you work through the home, or buy a new one, or make changes through the years. Colorwheel also values our customers as a source of solid referrals. In addition, we invite you to become a reference that future customers can visit or call!